Shop Policies:

Payment:

The website accepts credit cards. If you would prefer to pay using Paypal or Venmo, contact me and I will send you that information.

Shipping:

Shipping usually takes between 7 and 14 days, depending on your location and is free within the continental US.

Mailing and shipping costs have risen, and are currently quite expensive. I do my best to ship your art in the safest, most reliable, and most affordable methods, but please understand that this does affect the final cost of your paintings, and is the reason why the prices are higher.

International shipping, as well as to Alaska and Hawaii, will be charged at the actual shipping rate. Please contact me for an estimate before making your purchase, as these costs can be very expensive.

If you live near me and would prefer to pick up your purchase, let me know and we will make arrangements, and your shipping fees will be refunded.

Processing and shipping times vary for custom orders, but will be completed and shipped in a timely manner.

Returns:

If there is a problem with your order when it arrives, please contact me as soon as possible so that we can work together to find a solution.

Please feel free to email me with any questions at artinfo@loustineart.com.